DAutoHaus ("we," "us," or "our") operates the DAutoHaus online store at dautohaus.com. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have over your data.
DAutoHaus
Long Island’s Shop Supply Source
8 Cone Ave, Central Islip, NY 11722
Phone: (631) 800-9911
What Data We Collect
When you use our store, we may collect the following personal information:
- Account details: your name, email address, username, and password when you create an account or check out.
- Order information: billing and shipping addresses, phone number, order contents, and payment details needed to process your purchase.
- Contact form submissions: your name, email address, phone number, and the contents of your message when you contact us through our website forms.
- Technical and usage data: IP address, browser type, device information, and pages visited, collected automatically to operate and improve our site.
How We Use Your Data
- Fulfilling orders: to process payments, arrange delivery, and provide order updates.
- Customer support: to respond to your questions, requests, and service issues.
- Marketing emails via Klaviyo: to send you offers, product updates, and promotions. You may opt out at any time by clicking the "unsubscribe" link in any marketing email or by contacting us.
- Site improvement and security: to analyze traffic, prevent fraud, and maintain the security of our store.
Cookies
We use cookies and similar technologies to operate our store (for example, keeping items in your cart and remembering your login), to understand how visitors use our site, and for marketing purposes. You can control or disable cookies through your browser settings; some features of the site may not work properly if cookies are disabled.
Third-Party Services
We share data with trusted third-party services only as needed to operate our store:
- PayPal and Stripe: to securely process payments. We do not store full credit card numbers on our servers.
- Google Analytics: to understand site traffic and usage patterns.
- Facebook Login: if you choose to log in with Facebook, we receive basic profile information (such as your name and email address) as permitted by Facebook.
- Klaviyo: to manage our email list and send marketing communications.
These services have their own privacy policies governing their use of your information.
Data Retention
We keep your personal data only as long as necessary for the purposes described in this policy — for example, to fulfill orders, maintain your account, comply with legal and tax obligations, and resolve disputes. When data is no longer needed, it is securely deleted or anonymized.
Your Rights
You have the right to access, correct, or update the personal data we hold about you, to object to or restrict certain processing, and to request a copy of your data in a portable format.
Data Deletion
You may request deletion of your personal data at any time. To make a request, email us at usautoxchange@gmail.com or call/text us at (631) 800-9911. We will honor verified deletion requests within 30 days, except where we are required by law to retain certain records (for example, for tax or fraud-prevention purposes).
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page.
Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
DAutoHaus, Long Island’s Shop Supply Source
8 Cone Ave, Central Islip, NY 11722
Phone: (631) 800-9911
Email: usautoxchange@gmail.com